Welcome to SolarShop.my. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website.
Information We Collect
When you visit or interact with our website, we may collect the following types of information:
a. Personal Information
-
Name
-
Email address
-
Phone number
-
Any details submitted via contact forms or inquiry forms
b. Technical Information
-
IP address
-
Browser type and version
-
Device and operating system
-
Referral source and usage data (via analytics tools)
How We Use Your Data
The information collected may be used to:
-
Respond to your inquiries or contact form submissions
-
Provide information about our solar products or services
-
Improve the content and functionality of our website
-
Conduct marketing and promotional activities (only with your consent)
Cookies and Tracking
We use cookies and similar tracking technologies to:
-
Understand visitor behavior and website usage
-
Improve website performance and user experience
-
Run advertising and retargeting campaigns (e.g., via Facebook Pixel or Google Ads)
You may disable cookies in your browser settings, though this may affect some functionality.
Data Security
We implement industry-standard security measures to protect your information. However, please be aware that no transmission over the internet is completely secure.
Who we share your data with
Your inquiry may be shared with our trusted solar installation or service partners for the purpose of providing you with quotes, consultations, or service follow-ups. We ensure that all partners adhere to data privacy best practices.
What rights you have over your data
You may contact us at any time to:
-
Access the personal data we hold about you
-
Request correction or deletion of your data
-
Withdraw your consent to use your information for marketing
To make a request, email us at info@solarshop.my.
Third-Party Links
Our site may include links to third-party websites. We are not responsible for the content or privacy practices of these external sites.
Contact Us
For any questions or concerns regarding this policy, please contact:
Email: info@solarshop.my
Website: https://www.solarshop.my